Terms and Conditions 2017-11-05T20:14:27+00:00

1. General
1.1. These terms and conditions (“Terms and Conditions”) apply to the usage of games accessible through www.scratchcards.io (“the Websites”), as may be specified from time to time. For the purpose of these Terms and Conditions, Scratchcards is referred to as “we” or “us” and the player as “you” or “the Player”. The Terms and Conditions also apply to related mobile or other platforms enabled by you. ‘Games’ means Casino and other games as may from time to time become available on the Websites. We reserve the right to add and remove Games from the Websites at our own discretion.
1.2. These Terms and Conditions come into force during the registration process.
1.3. You must read these Terms and Conditions carefully in their entirety before the registration process. If you do not agree with any provision of these Terms and Conditions, you must not use or continue to use the Websites.
1.4. You fully understand and agree to be bound by the Terms and Conditions contained herein, as may be amended by us from time to time.
1.5. These Terms and Conditions may be published in several languages for information purposes and ease of access by players. It is only the English version that is the legal basis of the relationship between you and us and in case of any discrepancy between a non-English version and the English version of these Terms and Conditions, the English version shall prevail.

2. Your Obligations as a Player
2.1. You hereby declare and warrant that
2.1.1. you are over 18 years of age or the legal minimum age for gaming online in your jurisdiction and are, under the laws applicable to you, legally allowed to participate in the Games offered on the Websites;
2.1.2. you participate in the Games strictly in your personal non-professional capacity for recreational and entertainment purposes only;
2.1.3. you participate in the Games on your own behalf and not on the behalf of any other person;
2.1.4. all information that you provide to us during the term of validity of this agreement is true, complete, correct, and that you shall immediately notify us of any change of such information;
2.1.5. you are solely responsible for reporting and accounting for any taxes applicable to you under relevant laws for any winnings that you receive from us;
2.1.6. Bitcoins (and other crypto coins) that you deposit into your Member Account is not tainted with any illegality and, in particular, does not originate from any illegal activity or source;
2.1.7. you understand that by participating in the Games you take the risk of losing points bought;
2.1.8. you must not be involved in any fraudulent, collusive, fixing, abusive or other unlawful activity, providing you with an edge over other users in games and/or any of our offerings, in relation to your or third parties’ participation in any of the Games and must not use any software-assisted methods or techniques or hardware devices for your participation in any of the Games. We hereby reserve the right to invalidate any betting, withhold Points and suspend or close any account involved in such improper activities; and the exercise of such rights is totally and solely within our discretion;
2.1.9. you accept and acknowledge that we reserve the right, both at our sole discretion, to detect and prevent the use of prohibited techniques, including but not limited to fraudulent transactions detection, automated registration and signup, gameplay and screen capture techniques. These steps may include, but are not limited to, examination of Players device properties, detection of geo-location and IP masking, transactions and blockchain analysis.
2.1.10. Scratch cards.io reserves the right to confiscate all user points if the user is involved in fraudulent activity or any other prohibited methods outlined in 2.1.9 and 2.1.10.
2.1.11. You understand that the value of Points (and of the crypto coins/bitcoins) can change dramatically depending on the market value.
2.2. The computer software, the computer graphics, the Websites and the user interface that we make available to you is owned by Sratchcards.io or its associates and protected by copyright laws. You may only use the software for your own personal, recreational uses in accordance with all rules, terms and conditions we have established and in accordance with all applicable laws, rules and regulations.
2.3. The Company reserves the right to terminate and/or, change any games or events being offered on the Website, and to refuse and/or limit bets.

3. Account
3.1. You are allowed to have only one Member Account. If you attempt to open more than one Member Account, all betting accounts you try to open may be blocked or closed and any bets may be voided.
3.1.1. If you notice that you have more than one registered Member Account you must notify us immediately. Failure to do so may lead to your Member account being blocked for access.
3.1.1. Scratchcards.io reserves the right to refuse or close a Member Account at its sole discretion but any contractual obligations already made by Scratchcards.io shall be honoured accordingly.
3.1.2 Scratchcards.io reserves the right to declare a wager void, partially or in full, if Scratchcards.io , at its own discretion, deems it obvious that there was an error, mistake, misprint or technical error on the pay-table, odds or software.
3.2. You may participate in any Game only if you have sufficient points on your Account Balance for such participation. Or you can play with our free games.
3.3. Withdrawals will be made to your stated Bitcoin (or other crypto coins) wallet address. To withdraw any funds which have been deposited, we require the blockchain to give at a minimum 3 confirmations of your deposit, before a withdrawal can be made. If you deposit with a small mining fee, the confirmations will take up to a couple of hours.
3.3.1. The minimum withdrawal amount is 20 Points. All smaller withdrawals will be void. Player can do request of withdrawal only after having made at least one deposit.
3.3.2. If we mistakenly credit your Member Account with winnings that do not belong to you, whether due to a technical, error in the pay-tables, or human error or otherwise, the amount will remain our property and will be deducted from your Member Account. If you have withdrawn funds that do not belong to you prior to us becoming aware of the error, the mistakenly paid amount will (without prejudice to other remedies and actions that may be available at law) constitute a debt owed by you to us. In the event of an incorrect crediting, you are obliged to notify us immediately by email.
3.3.2. The minimum deposit amount is 1 Points.
3.3.3. All transactions shall be checked in order to prevent money laundering. If the Member becomes aware of any suspicious activity relating to any of the Games of the Website, s/he must report this to the Company immediately. Scratchcards.io may suspend, block or close a Member Account and withhold funds if requested to do so in accordance with the Prevention of Money Laundering Act. Enhanced due diligence may be done in respect of withdrawals of funds not used for wagering.
3.3.4. We reserve the right to apply a wagering requirement of at least 5 (five) times the deposit amount if we suspect the user in using our service as a mixer. It is strictly forbidden to use our service for any other purpose than entertainment.
3.4. You acknowledge that the funds in your account are consumed instantly when playing and we do not provide returns of goods, refunds or retrospective cancellation of your account.
3.5. If you win 50 Points or more, we reserve the right to pay a maximum of up to 50 Points per week or month until the full amount is settled.
3.6. You will not earn any interest on outstanding amounts and acknowledge the Company is not financial institution.
3.7. If you are eligible for a bonus, that is for example a login bonus or a deposit bonus of 100% up to a certain amount, wagering requirements will apply before you are eligible to make any cash-outs of the bonus or winnings. Scratch cards.io reserves the right to impose, at our own discretion, geographical limitations to individual bonus schemes. Local wagering requirements may be applied. Bonuses at Scratchcards.io can only be received once per household / IP. Risk-free bets on any games do not qualify for Scratchcards’s wagering requirements.
3.7.1. Scratchcards.io reserves the right to cancel any bonus or bonus program (including, but not limited to free points bonuses, deposit bonuses, reload bonuses and loyalty program) with immediate effect if we believe the bonus has been set up incorrectly or is being abused, and if said bonus has been paid out then we reserve the right to decline any withdrawal request and to deduct such amount from your account. Whether or not a bonus is deemed to be set up incorrectly or abused shall be determined solely at the discretion of Scratchcards.io.
3.7.2. You acknowledge and understand that separate terms and conditions exist with respect to promotions, bonuses and special offers, and are in addition to these terms and conditions. These terms and conditions are set forth in the respective content page on this website (www.scratchcards.io), or have been delivered to you personally, as the case may be. In the event of a conflict between the provisions of such promotions, bonuses and special offers, and the provisions of these terms and conditions, the provisions of such promotions, bonuses and special offers will prevail.
3.7.3 Certain promotions may be subject to withdrawal and/or cancellation and may only be available for specific periods and on certain specific terms. You must ensure that the promotion you are interested in is still available, that you are eligible, and that you understand any terms which apply to it.
3.7.4 Where any term of the offer or promotion is breached or there is any evidence of a series of bets placed by a customer or group of customers, which due to a deposit bonus, enhanced payments, free bets, risk free bets or any other promotional offer results in guaranteed customer profits irrespective of the outcome, whether individually or as part of a group, Scratchcards.io reserves the right to reclaim the bonus element of such offers and in their absolute discretion either settle bets at the correct odds, void the free bet bonus and risk free bets or void any bet funded by the deposit bonus. In addition Scratchcards.io reserve the right to levy an administration charge on the customer up to the value of the deposit bonus, free bet bonus, risk free bet or additional payment to cover administrative costs.
3.7.5 All Scratchcards.io offers are intended for recreational players and Scratchcards.io may in its sole discretion limit the eligibility of customers to participate in all or part of any promotion.
3.7.6 Scratchcards.io reserves the right to amend, cancel, reclaim or refuse any promotion at its own discretion.
3.8. If you wish to close your member account, you may do so at any time, by contacting customer support in written form. The effective closure of the Account will correspond to the termination of the Terms and Conditions. If the reason behind the closure of the Account is related to concerns about possible gaming addiction, you shall indicate this in writing when requesting the closure.

4. Privacy
4.1. You hereby acknowledge and accept that if we deem necessary, we are able to collect and otherwise use your personal data in order to allow you access and use of the Websites and in order to allow you to participate in Games.
4.2. We hereby acknowledge that in collecting your personal details as stated in the previous provision, we are bound by the Data Protection Act. We will protect your personal information and respect your privacy in accordance with best business practices and applicable laws.
4.3. We will use your personal data to allow you to participate in the Games and to carry out operations relevant to your participation in the Games. We may also use your personal data to inform you of changes, new services and promotions that we think you may find interesting.
4.4. In order to make your visit to the Websites more user-friendly, to keep track of visits to the Websites and to improve the service, we collect a small piece of information sent from your browser, called a cookie. You can, if you wish, turn off the collection of cookies. You must note, however, that turning off cookies may severely restrict or completely hinder your use of the Websites.


5. Complaints
5.1. If you have a complaint to make regarding our services, you may email your customer support at the address provided on https://www.scratchcards.io
5.2. Scratch cards.io will use best efforts to resolve a reported matter promptly.

6. Limitation of Liability
6.1. You enter the Website and participate in the Games at your own risk. The Websites and the Games are provided without any warranty whatsoever, whether express or implied.
6.2. Without prejudice to the generality of the preceding provision, we, our directors, employees, partners, service providers
6.2.1. do not warrant that the software, Games and the Websites are fit for their purpose;
6.2.2. do not warrant that the software, Games and the Websites are free from errors;
6.2.3. do not warrant that the software, Games and the Websites will be accessible without interruptions
6.2.4. shall not be liable for any loss, costs, expenses or damages, whether direct, indirect, special, consequential, incidental or otherwise, arising in relation to your use of the Websites or your participation in the Games.
6.3. You understand and acknowledge that, if there is a malfunction in a Game or its interoperability, any bets made during such malfunctioning shall be void. Funds obtained from a malfunctioning Game shall be considered void, as well as any subsequent game rounds with said funds, regardless of what Games are played using such funds.
6.4. You hereby agree to fully indemnify and hold harmless us, our directors, employees, partners, and service providers for any cost, expense, loss, damages, claims and liabilities howsoever caused that may arise in relation to your use of the Website or participation in the Games.
6.5. To the extent permitted by law, our maximum liability arising out of or in connection with your use of the Websites, regardless of the cause of actions (whether in contract, tort, breach of warranty or otherwise), will not exceed €100.

7. General Betting Rules
7.1. A bet can only be placed by a registered account holder.
7.2. A bet can only be placed over the internet.
7.3. You can only place a bet if you have sufficient points in your account.
7.4 Scratchcards.io reserves the right to adjust a bet payout credited to a Scratchcards.io account if it is determined by Scratchcards.io in its sole discretion that such payout has been credited due to an error.
7.5. A bet, which has been placed and accepted, cannot be amended, withdrawn or cancelled by you.
7.6. When you place a bet you acknowledge that you have read and understood in full all of these Terms and Conditions and Sportsbook Rules regarding the bet as stated on the Website.
7.7. Scratchcards.io manages your account, calculates the available funds, the pending funds, the betting funds as well as the amount of the winnings. These amounts are considered as final and are deemed to be accurate.
7.8. You are fully responsible for the bets placed.

8. Breaches, Penalties and Termination
8.1. If you breach any provision of these Terms and Conditions or we have a reasonable ground to suspect that you have breached them, we reserve the right to not open, to suspend, or to close your Member Account, or withhold payment of your winnings and apply such funds on account of any damages due by you.

9. Severability
9.1. If any provision of these Terms and Conditions is held to be illegal or unenforceable, such provision shall be severed from these Terms and Conditions and all other provisions shall remain in force unaffected by such severance.

10. Assignment
10.1. We reserve the right to assign or otherwise lawfully transfer this agreement. You shall not assign or otherwise transfer this agreement.

11. Deposit Bonus
All bonuses credited to player accounts must be wagered a minimum of fifty times before they can be cashed in (unless stated differently in a specific promotion and according to the specific terms defined by the Company in any point in time). If this requirement has not been met, players can still withdraw their original deposit amount but in so doing will forfeit any bonus amount in their account. Please note that the deposit is played first, then the bonus. Bets placed on “free scratch cards” do not count towards this wagering requirement. Bonus is 100% upto 1BTC.